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Terms and Conditions

Returns & Refunds Policy

Returns Window

Eligible items may be returned within 28 days of delivery in accordance with UK

Consumer Contracts Regulations.

Eligibility

Items must be unworn, unwashed, unused, and returned in original condition with all

hang tags and hygiene seals intact. Once tags or hygiene seals are removed, the item

becomes non-refundable unless faulty.

Non-Returnable Items

Worn, washed, altered items; items with removed tags; sale items (unless faulty); and

items returned outside the return window.

Faulty Items

Faulty or incorrect items must be reported within 14 days of delivery with supporting

images. Confirmed faults qualify for refund, replacement, or repair under statutory

rights.


International Orders Policy

International Returns

International customers may return eligible items within 28 days of delivery. Items must

meet the same eligibility criteria as UK returns.

Duties & Taxes

Customs duties, import taxes, and local charges are the responsibility of the customer

and are non-refundable.

Shipping Costs

International return shipping costs are the responsibility of the customer unless the item

is faulty.

Delivery Delays

AMĖL is not responsible for delays caused by customs clearance or international carriers.


General

By purchasing from AMĖL, you agree to these terms. All products are subject to

availability.

Pricing & Payment

All prices are displayed in GBP (£). VAT is included where applicable. Full payment is

required at checkout.

Intellectual Property

All branding, designs, logos, imagery, and content are the exclusive property of AMĖL

and may not be reproduced without permission.

Governing Law

These terms are governed by the laws of England and Wales.

Copyright © 2026 Amėl - All Rights Reserved.

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